Instacart Workers in D.C. Refunds

District of Columbia v. Maplebear Inc. d/b/a/ Instacart
Case No.: 2020 CA 003777 B

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Frequently Asked Questions

Learn How This Settlement Affects Your Rights and Get Answers to Your Questions About the Settlement

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Important Dates

Important Settlement Dates That Will Affect Your Rights

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Court Documents

Qualified Claimants Will Receive a Minimum of a $150.00 Cash Refund.

Deadline to File: March 25, 2023

The D.C. Attorney General sued Instacart for misleading consumers to believe that the “service fees” on orders were tips that went directly to delivery workers.  As part of the settlement reached with Instacart, Instacart paid a penalty to the District, $1.5 million of which will be used to provide refunds to Instacart delivery workers.  For more information about the D.C. Attorney General’s Instacart settlement, visit

Full-Service Instacart shoppers who worked in D.C. at any time between October 1, 2016 and April 30, 2018, and made at least one Instacart delivery to a D.C. consumer in the District of Columbia, can now file a claim for a refund of at least $150.00. You may be eligible to receive a refund of more than $150, depending on how long you worked for Instacart and how many deliveries you made in the District of Columbia between October 1, 2016 and April 30, 2018. For the purposes of this claims process, a Full-Service Instacart shopper means any Instacart worker who made Instacart deliveries within the District of Columbia between October 1, 2016 and April 30, 2018.

You have until March 25, 2023 to apply for a refund.  To apply for a refund, please file a claim form here.

Important Dates

Deadline to File a Claim and submit all proof documents: March 25, 2023

Before the OAG authorizes any payments to an eligible claimant, the D.C. Office of the Chief Financial Officer shall determine whether the claimant owes any amount to the District and will deduct the amount owed from the award to the claimant, if any. See D.C. Code § 1–301.86c(d).