Settlement Status

The Office of the Attorney General of the District of Columbia reached a settlement with Instacart over allegations that the Company falsely led consumers to believe that “service fees” charged on orders were tips that went directly to delivery workers. As part of the settlement, Instacart paid a penalty to the District, of which $1.5 million will be used to provide refunds to delivery workers.

Full-Service Instacart shoppers who worked in DC at any time between October 1, 2016 and April 30, 2018, who made at least one Instacart delivery to a consumer in the District of Columbia, can now file a claim for a refund of at least $150 here.